Frequently Asked Questions
Please read our FAQ before sending us a message.
Delivery charges depend on your location and the total value of your order. Standard delivery within India is free for orders above ₹999. For orders below this amount, a nominal shipping fee of ₹50–₹100 may apply. International delivery charges vary based on the destination and will be calculated at checkout.
We accept a variety of secure payment methods, including:
-
Credit/Debit Cards (Visa, MasterCard, RuPay, American Express)
-
UPI (Google Pay, PhonePe, Paytm, etc.)
-
Net Banking (all major banks)
-
Cash on Delivery (COD) – available in select locations
-
Wallet Payments (Paytm, Amazon Pay, etc.)
Orders are usually processed within 24–48 hours.
-
Metro cities: 2–4 business days
-
Other locations in India: 4–7 business days
We use SSL encryption to ensure your personal and payment details are safe. Payments are processed through trusted, PCI-DSS compliant gateways. We do not store your card information, and your privacy is protected as per our data policy.
After placing your order:
-
You will receive an email and/or SMS confirmation.
-
Your order is processed and packed in our warehouse.
-
Once shipped, you’ll receive a tracking link to monitor your delivery.
-
Your order will arrive within the estimated delivery timeframe.
Yes, an invoice is automatically generated and sent to your registered email address once your order is confirmed.
We offer a 7-day return window from the date of delivery for unused, unworn items in original packaging. Simply contact our support team, and we’ll guide you through the process.
Send us an email
📞 Contact Us
We’d love to hear from you!
Whether you have a question about your order, need help with sizing, want to share feedback, or just want to say hello — we’re here for you.
📧 Email:
For all queries, please write to us at:
contact@myethnicstyle.com
We aim to respond within 24–48 business hours.
💬 WhatsApp Support:
Message us on +91 92147 98007 for quick assistance during business hours.
🛍 Order & Shipping Queries:
If you have a question about your order status, shipping, delivery, or returns, please include your order number in the email for faster assistance.
📦 Returns & Exchanges:
To initiate a return or exchange, please refer to our Returns & Refund Policy and write to us with the subject: Return Request – Order #[YourOrderID]
🕒 Business Hours:
Monday to Saturday
10:00 AM – 6:00 PM IST
(Closed on Sundays & public holidays)
